Terms and Conditions

Effective January 1, 2026

Benchmark Sunnyvale Concrete Company, sunnyvaleconcretecompany.com, projects@sunnyvaleconcretecompany.com

Accepting these terms

These terms cover your use of the Benchmark Sunnyvale Concrete Company website and any work you hire us to do. When you browse the site, send us a request or accept an estimate, you're agreeing to them, so please read them first.

If a written contract we both sign says something different from this page, the signed contract controls for that job. If you don't agree with these terms, please don't use the site, and call us at (669) 215-2122 with any questions.

What we do

Benchmark Sunnyvale Concrete Company is a concrete contractor in Sunnyvale, CA. We build driveways, patios, sidewalks, steps, garage floors, pool decks, retaining walls, footings and foundations, and we do decorative work, concrete cutting and foundation raising. You can see the full list on our home page and read more about our crew on the About page.

What's on this website is general information to help you plan a project. It isn't a quote, a design or advice for your specific property. The scope of your job is whatever your written estimate or contract describes.

Estimates and pricing

Estimates are free and come with no obligation. We base each one on what we see on site, including the size of the area, the condition of the ground under the slab, access for equipment, removal of old concrete and the finish you choose.

An estimate is good for the period written on it. After that, material and labor costs may have changed, so we'll confirm the price before we schedule. Sometimes we only find a problem once old concrete is out, such as soft or wet soil, roots or buried debris. When that happens, we'll stop, show you what we found and agree on any change in writing before we do the extra work.

Scheduling, weather and cancellation

We give you a start date once the estimate is accepted, but concrete depends on the weather. Rain, high heat or wet ground can push a pour back because pouring in bad conditions leads to a weaker slab, and we'd rather move the date than risk your job. We'll tell you as soon as we know about a delay.

If you need to cancel or reschedule, please let us know as early as you can. If we've already ordered materials, scheduled a concrete delivery or started work, you'll be responsible for those costs as set out in your contract. Your contract may also give you legal cancellation rights, and nothing here takes those away.

Payment

Your estimate or contract lists the total price, any deposit and when each payment is due. The final payment is due when the work described in the contract is done, even if the new concrete is still curing, the waiting period while it hardens before you walk or drive on it.

If a payment is late, we may pause work until it's caught up. Unpaid balances may also be subject to the remedies California law allows.

Our warranty, and what it doesn't cover

Any warranty on your job is the one written in your contract, and it covers our workmanship for the period stated there. We don't make any other promises, spoken or implied, beyond what that warranty and the law require.

Concrete can develop small cracks as it dries and moves with the ground. We cut control joints, planned grooves that give the slab a place to crack in a straight line, but hairline cracks and slight color differences are normal and aren't defects. Our warranty also doesn't cover damage from heavy loads the slab wasn't built for, tree roots, ground movement, poor drainage you change after we leave, de-icing salts, or use before the curing time we give you.

Limits on our liability

To the extent California law allows, our liability for any claim about a job is limited to the amount you paid us for that job. We aren't responsible for indirect losses, such as lost use of your property or business income, or for problems caused by work done by others.

Before we dig, you're responsible for telling us about private lines we can't see, such as sprinkler pipes, landscape lighting, septic lines or private gas and electric runs. We aren't responsible for damage to lines that weren't marked or disclosed.

This website is provided as is. We try to keep it accurate, but we don't promise it's free of errors, and we aren't liable for decisions made using its general information.

Settling a disagreement

If something about your job isn't right, call us first at (669) 215-2122 or reach us through our Contact page. Most problems get sorted out quickly once we come back out and look at the work together.

If we can't settle it that way, we both agree to try mediation before going to court. If a lawsuit is still needed, it will be brought in the courts of Santa Clara County, California.

Governing law

These terms, the use of this website and any work we do for you are governed by the laws of the State of California.

Changes to these terms

We may update this page from time to time. The version posted when you accept an estimate is the one that applies to that job, and later changes won't affect work already under contract.

If you have a question about these terms, get in touch through our Contact page and we'll explain them in plain words.