Privacy Policy
Effective January 1, 2026
Benchmark Sunnyvale Concrete Company, sunnyvaleconcretecompany.com, projects@sunnyvaleconcretecompany.com
Who this policy covers
Benchmark Sunnyvale Concrete Company is a concrete contractor in Sunnyvale, CA. This policy explains what happens to the information you share with us through our website, our contact form, a phone call or an email.
It covers this website and the conversations that start from it. If you want to know more about who we are before you reach out, our about page tells you about the business.
What information we collect
When you fill out our contact form, call or email us, we collect what you choose to give us so we can answer you. That usually means your name, phone number, email address, the address of the property and a description of the job. Some people also send photos of a cracked driveway or a sinking patio, and we keep those with your request.
When you browse the site, some information is collected automatically. That can include your browser and device type, the pages you look at, how long you stay, the site that sent you here and a rough location based on your internet connection. None of this tells us your name unless you also contact us.
Cookies and analytics
Cookies are small files a website saves in your browser. We use them, along with analytics tools, to count visits and see which pages people find useful, so we can keep the site clear and working.
You can block or delete cookies in your browser settings at any time. The site will still work, though some counts we rely on won't include your visit.
How we use your information
We use what you send us to reply to you, set up an estimate, prepare a quote, schedule and do the work, and send invoices and job records. We may also follow up after a job about the work we did for you.
We use site analytics to understand how the site is used and to fix what isn't working. We don't sell or rent your personal information to anyone.
Who we share it with
We share information only when it's needed to run the business or do your job. That includes the companies that host this site, run our contact form, provide our email and phone service, and supply our analytics, each of which handles the data on our behalf.
If your project needs it, we may share job details with a supplier, a subcontractor or the office that issues a permit. We'll also share information when the law requires it or to protect our rights in a dispute.
How long we keep it
If you contact us and we don't end up working together, we keep your request only as long as it's useful for answering follow-up questions, then delete it.
If we do the work, we keep your contact details and job records longer, because we need them for warranty questions, tax records and the legal records a contractor has to keep. Analytics data is kept in summary form and isn't tied to your name.
How we protect it
We take reasonable steps to keep your information safe, such as limiting who can see it and using service providers that secure their systems. No website or email system is perfectly secure, so please don't send us anything sensitive, like bank or card details, through the contact form.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep something for legal, tax or warranty reasons, and if so we'll tell you what and why.
California law gives California residents the right to know what personal information a business collects and how it's used, to have it corrected or deleted, and to opt out of its sale or sharing. We don't sell your information, and we won't treat you differently for using any of these rights. Before we act on a request, we'll check that it really comes from you.
Children's information
This site is meant for adults planning work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How to raise a privacy concern
If you have a question about this policy or want to make a request about your information, reach us through our contact page or call (669) 215-2122. Tell us what you'd like us to do, and you can expect a reply within 1 business day.
If we haven't resolved your concern, tell us that too, and the owner will look at it directly.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one on this page, and if a change affects how we use information you've already given us, we'll let you know.